Nathan Kelsey, Make Me Local
Throughout the recent hot spell, I was having to send my team home in the afternoons because our office was just too hot and therefore not suitable to work in. This cost me over 60 man hours of work time in total, which is not time I can recover….
I spoke to Jacques after a BNI meeting on Thursday 2nd August and, having been to visit the site and liaised with our roofer to get everything ready, just 1 week later, the guys fitted our new system.
On the day of the installation it was absolutely pouring down. I was quite happy for the work to be completed the following day, but they carried on (they were soaked through after fitting the outside unit) and finished at 10pm, so we were able to start work the next day in a comfortable working environment.
Even though we tried to tidy up, take the rubbish to the dump etc., they would not let us do it and even left the office cleaner than they found it.
The guys were so polite and a pleasure to be around. The system is perfect; if you are working in an environment where it gets either too hot or too cold, I recommend these guys for sure.
Thanks again Jacques, you and your team really did an amazing job and I’m so grateful for the speed of the installation at a time where we desperately needed it.
I’d like to compliment your employees who put our air conditioning system in place. You and your team have provided an excellent service and I am talking about all the help throughout the process, to be able to get the right size of the unit, efficient service and a polite manner. You have done an amazing job and I am really happy with your service overall.
Thank you very much once again for all your help and please let your team know they are amazing too.
Fatima Reis, Cubex
I just wanted to take a minute so you know how much we appreciate the outstanding customer service that your staff provided today.
Your employees were just very attentive and helpful. They were knowledgeable and seemed genuinely interested in helping us with our AC units rather than just being focused on letting us know these are completely unrepairable and trying to sell something.
I know that you fitted us into your busy schedule as soon as you could as it was urgent for us to have this looked at ASAP so it does mean a lot you were willing to take that additional work load.
Because of their efforts, they were able to repair one of the units, so just letting you know their efforts did not go unnoticed. You have put together a great team that makes customers feel respected and valued.
Peter Bowles, Beaufort Planning
I asked Jacques to quote for some A/C improvements which were being planned at my offices in Westerham. My landlord at first was shocked by how low JP’s quote for the work was compared with 2 others he had received. JP’s friendly and professional manner along with his competitive pricing convinced him that he wanted to switch from his regular company.
There is a large project which JP and his company have undertaken for him and they are doing it in stages so as to minimise disruption to a busy office.
Thank you for the swift and efficient way in which you carried out the first phase of the air conditioning upgrade at Falcon House. Working in occupied offices is always difficult, but the cooperative and communicative way in which you operated reduced disruption to an absolute minimum.
Paul Williams, C & P Panelcraft
It was a real delight to have Jacques Pretorius of JP Air Conditioning organise our air conditioning as part of a renovation project at our offices. JP Air Conditioning are one of only a few companies that I hold in this high regard from conception to completion.
The job was on budget, on schedule and followed up afterwards to ensure complete satisfaction. They liaised at all times with my builders to ensure that the job was implemented on time. I have no hesitation whatsoever in recommending this highly professional company.
Louise McIntosh, Printingprogress Ltd – servicing
Jacques came to my premises to review my existing non-functioning air con. JP gave me the prices of fixing the existing system and a quotation for a new one. The price of the new Mitsubishi system with installation was so reasonable that I decided to cut my losses with the old, outdated machine and have a brand new one installed.
JP and his assistant Carlos were fantastic! They were polite, efficient and worked effortlessly around me and my customers and I am delighted to have a brand new and efficient air conditioning system in an environment that can get VERY hot.
I would not hesitate in using JP’s services in the future and will continue to recommend JP Air Conditioning whenever possible.
Louise McIntosh, Printingprogress Ltd – installation
Jacques and his team came to service my air conditioning for the first time this month as I signed up for their annual maintenance package after experiencing their fantastic and professional installation services of the new system last year.
JP Air Conditioning works methodically and discreetly without disturbing the running of my business, which is vital.
I have recommended Jacques to other clients and the feedback has been excellent so I will continue to recommend JP Air Conditioning wherever possible.
Steve Hickling, Smart Inventory Service Ltd
Jacques and his colleague were very professional, polite, tidy and worked really hard to install the three internal units and huge external controller in just two days.
We have no hesitation in recommending him to any prospective clients and would be happy to let them view the system Jacques fitted for us.
James Ashley, Tangent Office Resources
I would like to thank Jacques for the excellent work that he did installing air conditioning at our premises. His prices are very competitive and the quality of his workmanship was excellent, including ensuring that everything was left neat and tidy. We will have no hesitation in recommending JP Air Conditioning to our clients.
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